Lesson 14 of 1725 minEnglish

Standards and Assurance

Readiness training. Guarding.Tech does not grant any official certificate, licence or authority.

Corporate clients, tenders and insurers increasingly ask: "Which standards do you follow? Show us." A manager needs to know what the main security and resilience standards are, what each one actually covers, how to write them into a contract in a way that can be checked, and how to audit against them. A manager also needs to know their limits: a certificate on the wall does not prove that guards on a night shift are doing their job.

Focus: know the main standards and qualifications by name and purpose, use them to set clear and checkable requirements, and assure performance by evidence, not paperwork.

Learning objectives

  • Explain how a standard differs from a law and from a contract.
  • Describe the plan, do, check, act cycle of a management-system standard.
  • Say what each of the main standards covers: ISO 18788, ISO 31000, ISO 22301, ISO 22320, ISO 22341 and EN 17483.
  • Describe the role of national occupational standards for security staff in India and Australia, and of a guideline on selecting and training security officers.
  • Tell a "requirements" standard from a "guidelines" standard, and what a certificate does and does not prove.
  • Use standards in contracts and tenders.
  • Plan and run an assurance audit, and follow up its findings.

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