Lesson 13 of 1730 minEnglish

Converged Security and the Agency Privacy Programme

Readiness training. Guarding.Tech does not grant any official certificate, licence or authority.

Cameras, access control, alarm panels, guard-tour apps and visitor systems are now computers on a network. If they are badly set up, an attacker can switch off cameras, open doors, or steal footage and personal data, without going near the fence. At the same time, a security agency holds a great deal of personal data: guards' identity documents, police verification, bank details and health information; visitors' names and phone numbers; hours of footage. Physical security, information security and privacy are now one job, and the manager owns it.

Focus: know every connected device, separate and protect the security network, control who gets in, patch and back up, classify information, bind people with confidentiality, run a privacy programme, and share data with police and clients only by a written protocol.

Learning objectives

  • Explain why physical and information security must be managed together.
  • Set the minimum technical controls for security systems: inventory, network separation, two-factor sign-in, patching, logs and backups.
  • Control vendor and remote access.
  • Classify the agency's information and set handling rules.
  • Use confidentiality agreements and exit steps.
  • Build an agency privacy programme.
  • Write a data-sharing protocol for requests from police and clients.
  • Respond to a data breach.

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