Builds on: Workplace Safety: Asset Types, Incidents and Crowds

Unit 5B12 minEnglish

People in Crisis

Readiness training. Guarding.Tech does not grant any official certificate, licence or authority.

Sooner or later you will meet someone who is not in control of themselves: a drunk man at the mall gate, or a confused old woman in the hospital car park. They may be a danger to others. More often, they are a danger to themselves.

Focus: your job is to prevent harm, with the least force, and to treat the person with dignity.

Learning objectives

  • Recognise a person who is drunk, drugged, confused or in distress.
  • Use simple steps to calm the situation.
  • Stop an impaired person from driving or working a machine, safely.
  • Keep anyone you hold safe, and explain why restraint can kill.

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