Terminal and Landside Duty
Readiness training. Guarding.Tech does not grant any official certificate, licence or authority.
This is a knowledge course. It is not AVSEC training and is not recognised by any aviation security authority.
It is 18:00 in the check-in hall of Lakeside Airport. Fog has cancelled six flights. Hundreds of people stand in queues that do not move. A car has been left at the front doors with no driver. A small boy stands alone near the lifts and cries. A man walks along the queue and offers "a cheap taxi, no waiting".
Focus: landside is the public part of the airport. Anyone may walk in, and no one has been screened yet. Here you are the face of the airport and its eyes. Help people, keep order, watch, and report early.
Learning objectives
- Say why the public areas need care.
- Patrol a terminal in a useful way.
- Deal with vehicles left at the front of the terminal.
- Help keep order on a day of delays.
- Deal with touts, theft, found property and people who need help.
- Stay neutral at a protest or a VIP arrival.
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